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Payment on Hold

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New Community Member

Payment on Hold

Hi, I have received a payment from five squid ( A freelancing website) which is on hold since sep 3. I have submitted all the required questions. Because its not a physical service, so I dont have any shipping reference. What should I do in this case to get my funds? Please help! @payment on @hold

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Esteemed Advisor

Re: Payment on Hold

@Khalidbluch 

 

With payments received for tangible goods Paypal would request valid tracking information confirming the funds have been delivered to the buyer. As they can validate the tracking information online, once it is delivered they can release the funds. As you have received the funds for a non tangible reason no tracking number is applicable and Paypal would be unable to release these funds any sooner than the 21 days.

 


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