Payment on Hold

Silverado11
New Community Member

I sent money to my Nephew using his email address but the money is on hold, it should be available right away.

Why is it on Hold? Anybody knows - Money was paid using my bank card. 

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1 REPLY 1

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Silverado11

 

It's possible that you sent it as a goods and services payment, not friends and family payment type and he was charged a PayPal fee. Goods and services payments may be subject to 21 day hold. Nephew can click "Add Tracking" and select Order Processed from the Order Status menu. Then confirm on your end in the payment details.

 

Or

 

Nephew can refund the payment (by clicking the transaction to go to the payment details page to refund) and it'll go back to your card (will take up to 30 days for the refund to be credited) and you send another payment but be sure to send payment as friends and family payment. You'll be charged a fee when sending money with a card.

 


Kudos & Solved are greatly appreciated. 🙂
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