Payment on Hold - Do I still ship my product?

SMPrisco
New Community Member

I sold a wedding dress online and my buyer submitted me the payment through PayPal. Because I don't use PayPal often enough, they put the payment on hold. However, the site I used to sell my dress said "Do  not mail your dress until payment is received" ... I can't receive my payment until PayPal gets the Tracking number and information...

I don't know what to do here....

Do I ship it to please PayPal? And hope my money comes through? 

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@SMPrisco 

 

Are the funds on hold IN your paypal balance / account?

If so read the link.

https://www.paypal.com/us/smarthelp/article/my-payment-is-on-hold.-why-is-this-happening-faq3297


Advice is voluntary.
Kudos / Solution appreciated.
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