We currently have limited customer service staffing due to Coronavirus (COVID-19) safety precautions. We encourage you to find quick answers to your questions by searching the community forum, visiting our Help Center, or messaging us (message response times will be delayed). Thank you for your patience.
For small businesses who would like to apply for the Paycheck Protection Program, visit our application page. Our agents cannot take applications over the phone or provide you with the status of your loan. Join the discussion in the Community here.
Great question! If you payment is on a Funds Availability Hold, it means we're waiting for you to provide proof of delivery in order to release the funds. You can find more information regarding that process here. I hope this helps! 🙂
- Ashley M
If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.