Payment holds

Domralph18
New Community Member
My buyer collected the item I sold and tried it before they took it and were happy with it. When will my money be available
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Domralph18 

 

As you can't provide a tracking number then 21 days.

https://www.paypal.com/uk/smarthelp/article/why-is-my-payment-on-hold-or-unavailable-faq1987

 


You should never use paypal for an item that is to be collected or personally delivered as you have 0 seller protection.
Your buyer can collect the item and then file a dispute for non receipt of item. As you would have no tracking number to prove delivery of the item to him then you would lose the dispute.

That is why Ebay give you the option of 'cash on collection' and you can state in your decription that that is the only payment you will accept. If a buyer pays with Paypal then you are allowed to refund that payment and re-state 'cash on collection'.

That way you have cash in hand / no wait / no fee / no risk of a dispute.


Advice is voluntary.
Kudos / Solution appreciated.
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