Payment holds

Skullynibs7
New Community Member
Hi, can anyone tell me what happens if you’re payment is on “hold”, you send the item 1st class and then potentially receive bad feed back ? (shouldn’t happen) will the money never clear, yet the buyer keeps the item !?
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Skullynibs7 

 

As long as a dispute is not opened then funds should be released when tracking shows the item as delivered + 1 day.

If no tracking supplied then it can be up to 21 days.

Info in this Ebay link below about Ebays hold.

https://www.ebay.co.uk/help/selling/getting-paid/getting-paid-items-youve-sold/pending-payments?id=4...



Advice is voluntary.
Kudos / Solution appreciated.
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