I had a payment on hold since 5th October.The item has been delivered and person has left feedback .have proof of postage.have email customer service but emails are not really any help .and the problem not sorted payment still showing on hold .any help please thanks David
Ebay and Paypal are 2 separate companies and have 2 separate policies for holding funds for 'new sellers'.
If yours was an Ebay transaction then its an Ebay hold and Ebay authorise when paypal can release the funds. Feedback does not count for payment release.
Normally for Ebays hold funds are released when tracking shows the item as delivered + 3 days (if you use Ebay / paypal postage).
