Payment hold

Ebrulabadon
Contributor
Contributor
Why do these scam artists still hold money after delivery and possitive feedback has been left. It seems like a way of increasing the amount of money they show they have at any one time. They are linked to eBay and the process could be instant. Ive paid for the postage, i offer no refunds, it's been delivered and possitive feedback has been left. What further criteria would you like me to meet to give me my dam money. Sorry to rant but so far I'm out the cost of the item, the eBay fees, PayPal fees and postages fees and theses scammers still want to hold my money a few more days.
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Ebrulabadon 

 


Ebay and Paypal are 2 separate companies and have 2 separate policies for holding funds for 'new sellers'.
If yours was an Ebay transaction then its an Ebay hold and Ebay authorise when paypal can release the funds.
Feedback does not count for payment release.

Normally for Ebays hold funds are released when tracking shows the item as delivered + 1 days (if you use Ebay / paypal postage).

Info in this Ebay link below about Ebays hold.
https://www.ebay.co.uk/help/selling/getting-paid/getting-paid-items-youve-sold/pending-payments?id=4...



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5 REPLIES 5

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Ebrulabadon 

 

Contact customer service to request a manual confirmation of delivery to release funds. Please allow 24/48 hrs for the request to process:

 

Log on, click HELP on top menu, scroll down to click CONTACT US, and then scroll down to click CALL US or other contact options.

 

Or contact via social media:

Facebook: https://www.facebook.com/PayPalUK

Twitter: @paypalUK 

 

Facebook (US): https://www.facebook.com/paypal

Twitter (US): @AskPayPal 


Kudos & Solved are greatly appreciated. 🙂
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Ebrulabadon
Contributor
Contributor
Whilst I appreciate the reply it doesn't address the fact that I'm still going to have to put in work to get my money, don't forget they already have theirs they took that before I got mine. What I'm saying is it's a joke, the buyer already confirmed receipt and left positive feedback so why is their backwards tech not instantly giving me my money but making me work for it, aren't my hours billable too theirs seems to be.
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Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@Ebrulabadon 

 


Ebay and Paypal are 2 separate companies and have 2 separate policies for holding funds for 'new sellers'.
If yours was an Ebay transaction then its an Ebay hold and Ebay authorise when paypal can release the funds.
Feedback does not count for payment release.

Normally for Ebays hold funds are released when tracking shows the item as delivered + 1 days (if you use Ebay / paypal postage).

Info in this Ebay link below about Ebays hold.
https://www.ebay.co.uk/help/selling/getting-paid/getting-paid-items-youve-sold/pending-payments?id=4...



Advice is voluntary.
Kudos / Solution appreciated.
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Ebrulabadon
Contributor
Contributor
Ok I'll reword it, as eBay owns majority of PayPal. Why isn't their tech aligned.
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Ebrulabadon 

 

Ebay does not own any part of Paypal.

They completely separated several years ago now.

They are 2 separate companies.

Loads of companies use paypal as their payment processor, does not mean that they own paypal.


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