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Payment being on Hold Even After being Shipped through dhl

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Contributor

Payment being on Hold Even After being Shipped through dhl

Hi Everyone!

I hope you're are doing great.

I am having a problem of Payment On Hold Even After being shipped by Paypal Authority😑. Senders Status Shows transaction complete.

babubutt_1-1601830343599.png

this same notification is here since last three days.

now, Please guide me what should I do next to get my funds.

 

thanks in anticipation

 

1 REPLY 1
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Esteemed Advisor

Re: Payment being on Hold Even After being Shipped through dhl

@babubutt 


Funds are normally released when any tracking number viewable online shows as delivered to the buyer + 1 day as long as you used one of Paypals supported carriers.

If that has all been complied with correctly then contact c.s. and ask them to release the funds manually for you.

Paypal phones are mostly non operational since covid but sometimes you get lucky.
If there is one available it will show when you click help / contact bottom left of Paypal pages for options available in your country.
Live chat is also randomly available.
Also you have the option to send customer services a message.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.