Payment Funds on Hold

gdkiser96
New Community Member

I sold a product and used the card swipe.  This transaction was not an ebay purchase.  I am not a new seller and other person already has the goods.   Pay Pay decided to hold a portion of the money for 30 days. They allowed me to have some of the money but put a hold on a portion of it.   I understand if they want to hold for 48 hours or 7 days but really 30 days.  I tried calling and no resolution.  They said they are holding it for my protection.  This is not for my protection.  I just want my money or refunded back to the original person.

 

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1 REPLY 1

PayPal_AshleyM
Moderator
Moderator

Hi @gdkiser96

 

Oh no! It sounds like you may be being affected by a reserve. You can find more information regarding PayPal Here reserves at this link. I hope this helps!

 

- Ashley M


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