PayPal won’t give me my money

[samyangg]

I have sold an item to someone on depop, they have received the item and I will not get my money

[kernowlass]

@samyangg 

Do you mean its pending in your paypal balance?

If so then it sounds like the new seller hold but can't give you the correct info as you haven't said what country you are in.

[samyangg]

They are holding it , I have sold 4 other items in the past ( this is my 5th) , all either shirts or hoodies and they’ve all been in the same ish price range and product category so I don’t know why they are holding it. I have confirmation from the customer that they have received my item too so idk , I’m from the UK

[kernowlass · Accepted solution]

@samyangg 

https://www.paypal.com/uk/smarthelp/article/why-is-my-payment-on-hold-or-unavailable-faq1987

https://www.paypal.com/uk/smarthelp/article/faq3743

[Officials911]

Same here they are holding 1600 dollars from me I sold my labtop and made me pay the person back after they took money out of there account 300 dollars then 350 dollars which I payed back now they are asking for 500 because they messed up I want my money !!! So now I’m out a gaming labtop worth 2000 and 650 in pay back money !!