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PayPal security confidence !!

Omar987
New Community Member

PayPal security confidence !!

I found dramatic changes happened in PayPal recently, the account is not protected as before. I had message from PayPal telling that I made payment of RM3000 and I need to proof that this is me by uploading more documents to complete transaction!! I have never paid such RM3000 and when I asked PayPal they deleted the conversation and I fount this only " Our apologies, but messages are currently unavailable. Please close this window and select another contact option."
I do not want to proceed with this RM3000 transaction, they have never mention to me what is that and how to proceed.
the largest problem now is we cannot contact PayPal and talk to anyone. if any fraudulent transaction happened or any emergency happened.
They behave like scientific forum platform, no urgent need, everything is super cool, you may send message and expect reply or deleted message after few days!!
This is not a place I put my credit card and my money in it anymore.
Before I had instant calls and confident actions managed by PayPal
Is this happening in all over the world or only PayPal Malaysia?