PayPal holding balance keeps decreasing every few days?

Tbee9five
New Community Member

I'm a new user on PayPal and my account has been limited for to being a new seller. Therefore my funds have been locked by PayPal for 21 days . But I have noticed that around 50 PHP keeps decreasing from that hold amount every few days. Is there any reason why this is happening?

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6 REPLIES 6

paulthedarkskin
New Community Member
Same here, I need to know why.
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ShinChanity
PayPal Employee
PayPal Employee
Hi @paulthedarskin

Welcome to the community forum and thanks for posting.

Your question is very account specific and we would be unable to tell you why this has happened over a public forum. I would suggest contacting us through our live chat support by:

1 Logging on to account

2. Click HELP at the top menu.

3.Scroll down and click CONTACT US.

4.Scroll down to click EMAIL US or other contact options.


We would be happy to assist.

Hope this helps. Kudos will be much appreciated and Please stay safe.
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1charu
Contributor
Contributor

same here 😕

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charmanderrr
PayPal Employee
PayPal Employee
Hi! Thank you for raising this matter to our attention. To provide a detailed explanation to your concern, kindly click the link below: https://www.paypal.com/ph/smarthelp/article/what-are-reserves-faq2371?app=searchAutoComplete I hope this helps! Keep safe.
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ShinChanity
PayPal Employee
PayPal Employee
Hi @Tbee9five

Welcome to the community forum and thanks for posting.

Your question is very account specific and we would be unable to tell you why this has happened over a public forum. I would suggest contacting us through our live chat support by:

1 Logging on to account

2. Click HELP at the top menu.

3.Scroll down and click CONTACT US.

4.Scroll down to click EMAIL US or other contact options.


We would be happy to assist.

Hope this helps. Kudos will be much appreciated and Please stay safe.
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anithardini00_
Contributor
Contributor

Hi! I'm also facing the same problem right now. Why's that?

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