I'm an established seller with 200 transactions, 100% positive feedback, and a member in good standing for nearly 10 years. PayPal has a hold on all my recent transactions for no reason. They aren't honoring what they stated in the transaction which is that I would receive access to my funds within a day of items being delivered. The items have all been delivered, with tracking, and positive feedback received and I still have no access to my money. It has been way over a day and yet they still hold my funds. I am out of pocket for shipping and expenses, Ebay monthly fees, PayPal fees and can't pay a couple of important bills. They clearly state in their policy that a hold can be placed if 1) You're a new seller with no history, 2) You've had numerous chargebacks or returns 3) Your selling patterns change drastically or items are high risk. None of these apply to me and yet they continue to hold my funds without any valid reason or explanation. I'm elderly and on a fixed income and rely on my online business to supplement my income. I am starting to understand why so many small sellers like myself are looking for other platforms for their businesses. I also am starting to see why Ebay is ending their relationship with PayPal and replacing them with an ethical European company in 2020. In the meantime, I am experiencing financial hardship without any access to my sales money, while PayPal already took their cut out of the transactions. I was trying to hold out until next year when the other payment processor takes over Ebay sales but without access to any of my money, I can no longer rely on PayPal as they don't follow their own rules and policies and basically just do what they want without any regard for the sellers. When I try to contact them, there are ridiculous hold times, sometimes over an hour or they disconnect me after numerous transfers. It's a shame they treat honest people who play by the rules and pay their high fees in this manner.
