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PayPal hold

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New Community Member

PayPal hold

Hi I’m new to eBay I recently sold my first item I received the payment on PayPal and it says on hold. I’ve checked with the buyer and they’ve received the item and left feedback so why can I not withdraw my own money???
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Esteemed Advisor

Re: PayPal hold

@Kmorvan 

 


Ebay and Paypal are 2 separate companies and have 2 separate policies for holding funds for 'new sellers'.

If yours was an Ebay transaction then its an Ebay hold and Ebay authorise when paypal can release the funds.
Normally for Ebays hold funds are released when tracking shows the item as delivered + 1 days (if you use Ebay / paypal postage).

Info in this Ebay link below about Ebays hold.

https://www.ebay.co.uk/help/selling/getting-paid/getting-paid-items-youve-sold/pending-payments?id=4...



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Kudos / Solution appreciated.
I do not work for Paypal.