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PayPal forcing me to convert currency

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Contributor

Re: PayPal forcing me to convert currency

This steps are not working any more: PayPal has disabled this option in the new UI.

Any more help? This is damn the worst thing what they could do!

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New Community Member

Re: PayPal forcing me to convert currency

Hey Brent, I have the same issue in Canada. Did you ever resolve this or it's just something we have to accept ? My currency is said to usd and people actually can only send me cad. So they pay to convert to cad on their end, I receive cad, but I have my account set to usd. So then, I have to pay to convert it back. Literally goes from sender in usd > cad> convert back to USD. What a scam. I just want to receive usd and have people send me usd. It just seems riciulous, isn't the other end person who pays the fee enoguh for them ? They have to gouge everyone. This is why PayPal will not be able to compete with things like bitcoin, no middle men
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Contributor

Re: PayPal forcing me to convert currency

After MANY frustrating phone calls to PayPal Canada, they did finally resolve my issue. Despite the initial agent insisting that it was “impossible” to reverse the charges or transactions, I continued to ask to escalate to higher levels of supervisors and eventually they agreed that if it was “possible” to fund the account then it was also possible for them to reverse the transactions. Honestly though, I can’t remember what we did to make sure this doesn’t happen again. Something to do with the fact that I have a Canadian account, even though my primary currency was set to USD...I’m really sorry but I don’t recall the solution. Frankly, I prefer not to use PayPal after this mess. I prefer to use TransferWise which uses bank accounts directly without any of the BS from PayPal (and it gives a much better conversion rate). Hope that helps.
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Member

Re: PayPal forcing me to convert currency

Same thing with me.

I have a friend in California. He sent me a $300 USD. I'm here in the Philippines and my account is registered in PH. I thought I would receive a clear $300 USD in my PayPal funds. But what happened is that the 300 USD was automatically converted to PHP. I want to get $300 clear but it was automatically converted. So sad.

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Contributor

Re: PayPal forcing me to convert currency

Forget about PayPal or accept that it robs us !!!!!!!!!!!!!!
In the background there are huge profits from currency convertion.
Maybe a collective lawsuit for Finance Ombudsman could help.
I have registered several bank accounts on PayPal UK.
Among other things, I have registered an account with CITIBANK UK where I have an account in EUR being naive that

I can use it paying for purchased items in EUR zone without convert currency GBP into EUR.
Also in the case of a full refund, the entire amount in EUR may be transferred directly to my account in EUR to CITIBANK
What a naivety on my part.
I bought an item in Germany for 315 EUR.
I paid from the account I have in EUR at Citi Bank UK.
It turned out that the account was charged 337 EUR instead of 315.
PayPal converted 315 EUR to GBP and reported a withdrawal of 315 EUR
and Bank converted again GBP to EUR and issued EUR 337.
End, no turning back.
Yes, I have several times.
Recently, the client has returned to me as a private transfer of 21 EUR
PayPal Balance is set to EUR currency.
21 EUR  got there, but every attempt to transfer to my bank account which is carried out in EUR causes conversion into GBP.
I have suspended the transfer transaction and wrote a complaint.
Here's the answer.
PayPal writes straight
All your accounts (no matter what currency) is dependent on PayPal account which is itself as GBP default.
A good lawyer is needed.

I know how important for you to transfer funds to your Euro bank account from your UK PayPal account.

To begin with, please be advised that your account is under UK PayPal account, which means even your Primary currency on your account is already in Euro, still the PayPal account itself is on GBP default.

The purpose of Adding a different currency on your account balance is for you not to have a currency conversion whenever you received the payment using different currency, say for example EURO currency.

It is my pleasure explaining this matter for you.

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Member

Re: PayPal forcing me to convert currency

Same here. I had managed to change the currencies of my credit cards before. Well, they expired and now I have the same problem again. Last time it took me more than a month
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Contributor

Re: PayPal forcing me to convert currency

Any update on this? How can this be legal? I have USD, I want to spend USD. I have USD in Paypal and I want to transfer them to me Revolut account so I can spend them in a trip I'm doing next month to Atlanta. Called PayPal and they want me to transfer to Revolut in eur to then convert back to USD... How can this be legal?
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Member

Re: PayPal forcing me to convert currency

this is crazy! I would accept it if PayPal applying a market exchange rate! But they will charge more or less 5% of fees!! Crazy! I will never use PayPal again