PayPal customer service

Paulo85018
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Member
I sent money to a friend from my PayPal business account and it is saying on his end there is a hold. Why is that and for how long does it take to have the hold lifted?
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kernowlass
Esteemed Advisor
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@Paulo85018 

 

Its down to how the payment was SENT to their account.

1. If you sent using money > goods / services option then paypal would see them as a seller and apply the new seller hold. They would also charge a fee.

2. If you had sent using the send money > family / friends option then they would have had the payment instantly with no fee. (However that option is not available in every country).

There are however some occasions where friends / family payments are held for reviews but these are normally only 24 hours.


Advice is voluntary.
Kudos / Solution appreciated.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Paulo85018 

 

Its down to how the payment was SENT to their account.

1. If you sent using money > goods / services option then paypal would see them as a seller and apply the new seller hold. They would also charge a fee.

2. If you had sent using the send money > family / friends option then they would have had the payment instantly with no fee. (However that option is not available in every country).

There are however some occasions where friends / family payments are held for reviews but these are normally only 24 hours.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

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