PayPal charged me twice

Azulnauta
New Community Member

So I bought something with PayPal with bank account but, unfortunately, my bank account couldn't cover the value debited at 20th of november .

 

On 21th of november PayPal tried again to charge my bank and, as I was prepared for that, I had enough balance on my bank account and the transaction was successful.

 

The problem is that my PayPal balance is still negative and I have the message requesting me to resolve the balance.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Azulnauta 

 

Transfers from bank accounts are never instant, that is why when you buy something paypal credit the seller upfront for you and paypal take the wait for the funds to transfer to pay them back again, this is so you get your item without delay.

Takes 5-7 working days to transfer as Paypal use the slowest (cheapest) transfer option BUT funds normally leave your bank account from a few hours up to a few days later.

HOWEVER if you are adding funds to a balance or paypal is trying again to get your neg balance resolved then its you that takes the wait. 

 


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Kudos / Solution appreciated.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Azulnauta 

 

Transfers from bank accounts are never instant, that is why when you buy something paypal credit the seller upfront for you and paypal take the wait for the funds to transfer to pay them back again, this is so you get your item without delay.

Takes 5-7 working days to transfer as Paypal use the slowest (cheapest) transfer option BUT funds normally leave your bank account from a few hours up to a few days later.

HOWEVER if you are adding funds to a balance or paypal is trying again to get your neg balance resolved then its you that takes the wait. 

 


Advice is voluntary.
Kudos / Solution appreciated.
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