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PayPal app not showing balance

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Contributor

Re: PayPal app not showing balance

Yep having the same issue. Can only access balance and withdraw money using PayPal.com via a browser. Inconvenient to say the least but I’m glad I found this community to know it’s not just me. I initially thought it was another threshold issue (where you can o pay have x amount of transactions) but no - it’s plain and simple the app is poop and not doing what it ought to!
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Contributor

Re: PayPal app not showing balance

omg i thought it was just me. my balance is not showing in the app either, im using iphone 6. have to go login at the safari browser, which defeats the purpose of having an app.
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Contributor

Re: PayPal app not showing balance

Same here, had to access from computer, have uninstalled but still nothing?
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Contributor

Re: PayPal app not showing balance

Same problem. iPhone and iPad. Updated the app, deleted and reinstalled, same problem- no balance shown. I need my money

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Member

Re: PayPal app not showing balance

I’m having the exact same problem. I cannot see my account balance. Very frustrating
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Contributor

Re: PayPal app not showing balance

Thanks for that I’ll give it a try!!! Also does anyone know if PayPal actually look at this!!!! Would of expected an apology or explanation,,,, or am I being guilty of living in a perfect world!!!
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Contributor

Re: PayPal app not showing balance

i have the say issue since updating my phone.  I know phone PayPal to get my balance.  Not really practical 

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Member

Re: PayPal app not showing balance

I just switch to Safari on IOS and can get to everything that way on the mobile website. Have binned the app!!
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New Community Member

Re: PayPal app not showing balance

What a silly thing to do. To know my balance I need to work it out from the transactions? I don’t think so. I hope it was a mistake and they correct it right away.
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Contributor

Re: PayPal app not showing balance

Galaxy note 9, PayPal app, balance gone also.