PayPal account and bank account

Tinysam
New Community Member

My PayPal account keeps asking me to confirm my bank account but I have done this already ages ago. I thought I might have to do it again but I have not received a new code and it's been like this for a while now. It's driving me mad

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1 REPLY 1

PayPal_Siobhán
Moderator
Moderator

Hi @Vickiejp,


Welcome to the community and thank you for your post. It sounds like the direct debit mandate has been cancelled. You may need to remove, re-add and confirm this bank account again. You can do this through the 'Wallet' setion of your account.

 

Hope this helps,

Siobhan

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