PayPal - Unable to link a card

Aleks_
Contributor
Contributor

Hi,

 

I'm located in Bulgaria and I would like to add my Debit MasterCard to my PayPal account.

 

However, when I try to add the card im receiving the following error "Your card has been declined. Please try a different payment method.

If I try to add the card from the Phone application the error is "Right now we are not able to complete this transaction"

 

I was on the phone with my bank and they confirmed that the card is not blocked and it should be working. Also, I have used my card several times for the past few days for different sites without a problem.

 

Someone, to has an idea what the issue might be or if there is anything I should do in order to link my card?

 

Thank you!
Best Regards,

Aleks

 

 

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Aleks_ 

 

If you've tried to link your credit or debit card to your PayPal account, but received an error message, it may be because:

  • The billing address you've entered for your PayPal account is different than the one on your card statement.
    What to do: Check your card statement to ensure both addresses match. If you are sure you've entered the information correctly, please call the card company to find out what they have on file. Sometimes, after a recent move, the information may take longer to be updated.
  • A card can only be linked to one PayPal account at a time.
    What to do: If you already have a card linked, remove this card from your account, then link the new one.
  • Your card company did not accept the $1.00 authorization sent by PayPal when you attempted to add the card.
    What to do: Call your card company to find out why they are rejecting the authorization from PayPal. After they resolve the issue, try adding your card again.
  • You linked your card to your PayPal account, but entered the card security code (CSC) incorrectly 3 times.
    What to doCall us. We can help you finish linking your card. We may ask you to provide some additional information.

Advice is voluntary.
Kudos / Solution appreciated.
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