New to the community? Welcome! Please read our Community Rules and Guidelines
I believe this is a very recurrent issue with all PayPal users in Kenya. PayPal to M-pesa withdrawal used to work fine until it started showing the error 'Oops, the withdraw could not be completed.' I have been in touch with PayPal support and they seem clueless about what this error is about. I've pretty much done everything i.e. cleared my cache (severally), used all existing internet providers in Kenya(after being given such a suggestion by PayPal) and even used other computers (just in case mine has been compromised and rendered "insecure" by PayPal).
All we are asking for is a sane answer to this question by PayPal (or better yet a more accurate and detailed error response from https://www.paypal-mobilemoney.com/). I hope this is not a lot to ask for.
SOLVED: Activate Paypal as your PREFERRED. If you use Card or Bank account it wont work. Did it and Bingo! Feel free to get in touch: @mj_2Bigeyes
I have a similar problem and PayPal is not helping matters see the message/help I was provided and the money has not left PayPay account, Kindly I need tech help Paypal come to my rescue "