Parcel delivered but tracking not updated, payment on hold.
MarieAlice
Contributor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
Oct-17-2019
05:28 AM
Hello,
I sent a parcel with USPS to a customer in France, I added the tracking number on Paypal.
My customer told me she received the parcel yesterday, but the tracking number is not updated and still "in-transit". So my money is on hold since then.
I don't understand why, especially because I asked for a signature too.
Is there any solution I can do to release the payment?
Thank you and have a good day.
Labels:
- Labels:
-
Funds Availability
0 REPLIES 0
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
Related Content
- Getting money back from Ebay in Payments Archives
- I returned a not working item, the seller received it, and Paypal didn't return my money in Disputes and Limitations Archives
- Item not received in Disputes and Limitations Archives
- Payment hold in My Money Archives
- When do Pay in 4 payments update? in Payments Archives