Package lost

85Bugs
Contributor
Contributor
So there has been no progress with my package it still shows as "in transit arriving late" its been 8 days since it was shipped,I know it's not the shippers fault but when should I file a claim? How many more days should I wait to see if there is progress is been stuck at same facility for 7 of the 8 days aforementioned.
Login to Me Too
1 REPLY 1

PayPal_DavidR
Moderator
Moderator

Hi there,

 

Welcome to the PayPal Community.

 

For claims of non receipt of goods you have 180 days to open a case from the date of the transaction. How long you wait to open a claim would be up to you.

 

-David R

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.