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Same problem here.
A few months ago when it occurred for the 1st time I could not even cancel the hold.
Luckily this option is present at the moment. At that time the card was new, so I cut them some slack
for holding the transaction. Since then I've made transfers to that debit cards several times, no issues.
Until today. The transfer was shown as denied and balance refunded.
It's unclear who denied it - paypal or the receiving bank.
I sent an email to customer service, received an automated email that went on and on about possible reasons.
None of the reasons made any sense, there was zero actionable info.
In a nutshell I consider the "transfer-to-debit card" feature a dud.
Like the Windows ME edition years ago, apps worked sometimes and also did not, just as often.
No rhyme or reason, totally random and unpredictable.
It's a **bleep** disgrace.
I see I'm not the only person dealing with this nonsense, I as well called PayPal numerous days in a row trying to rectify this issue, but all I got was a extremely long hold time, and connected to a bunch of reps who have no idea what is going on. All they can tell me is the security system holds the money and has to verify with the bank before depositing the money, this is BS because when I set up the account it was verified in fact 1 dollar was taken to verify the account was good, but when I tried to transfer money in the account I was hit with the 72 hour hold notification. It is very inconveniencing to have to deal with this craziness, and they get away with it because EBay only uses them, I personally may re-evaluate my shopping and selling options, and find another alternative for both companies. This sort of thing happens when a company has cornered the market, and the only kid on the block EBay plays with. I bet if there were other options to work with such as the Cash app, or Apple/Samsung pay, they would change their tune, Guaranteed!!!!
It just got me with this one. 44 hours down, 28 hours to go. First they $142.50 of my funds on a 3 week hold, now an additional 3 day hold. They like making people wait. They simply shut down another account of mine, stealing my $11.82 unless I provided identification. I'm going to have to stop using Paypal. Wire Transfer (if a lot of money), Western Union, Money Order or Check, Google Pay, Shopify: there are alternatives.
i have been fighting this battle for the last week and a half since the date of sale from ebay. i have a personal paypal that i thought was no longer any good because it was so old so i created a new one a better one a business one HAHAHAHA!!! biggest mistake of my life if any business uses paypal business to help them run it they will go bankrupt in a month.
My 12 year marriage ended 4 months ago so its been a struggle making it alone. me and my brother had a huge fight so they kicked me out of the house. my job fired me 2 weeks ago so i have been scrounging around for money by driving for Lyft though seems like most of it goes back into the gas tank. My ex left me with all the credit cards and financial problems on top of me having to pay her $300 biweekly. So i am currently living in my car barely making enough to eat and live on when what do you know apparently my old paypal was still active with all of my old banking information well not knowing i ate got gas and a few essentials needed while im on the road. What do you know they take every last thing i spent right out of my ex's bank account overdrafting a little over $300 she gets the fees refunded but i still have to pay her $190 well this weekend because she couldnt pay her power bill and she has our 8 year old little girl to worry about when her power is about to get cut off. OK well i sold the items on my business account (EBAY starts the initial hold which i get im new so when the items were delivered NOTHING! had to call paypal 2 days in a row after being lied to telling me the funds would be released the day before) Finally have funds time to get my ex wifes power taken care of havent recieved the debit card just yet so i try to setup Samsung pay and just withdraw the money that way NOPE! can setup at this time. OK, withdraw to bank card NOPE!! 24hr review hold seriously!! Call them they say try the transfer with a low amount to start the hold then make another transfer for the remainder made sense i guess. Done clicked the transfer button on the remaining balance BOOM!!!! 72-FREAKING HOUR HOLD!! now my funds are tied up in lymbo on either account and after yet again another phone call to paypal with a retarded wait time of 30-2hr each time unreal. NOTHING!!! NOT A DANG THING THEY CAN DO!!!!!!!! I am living in my freaking car and my only saving grace was the money i made selling my electronics and now that they are sold im still out in the cold!!!!
This has got to be the most obsurd practice in a financial institution in the history of money. You might as well have just robbed me and left me in a ditch for the amount of money Paypal has held. Truthfully the $$ amount and the time on hold and pending if it was in an investment account they might have made some serious profit on my money. I cannot believe that you run a business and have full control over how that business is run and managed that you cannot override your software/systems!!!??? So your telling me that the computers at your place of business are actually the ones in charge not the people??? then whats the point in there being a real person if the first place they cant do anything except stare blankly at a dot on the cieling and mummble "I dont know what to tell you we cant do anything about your hold".
I will forever (ONCES MY FUNDS ARE SAFE AND SECURE IN MY POCKET!!!!!!!!!) remove and delete anything associated with this crooked twisted worm of a company Paypal. This experience has LITERALLY!! made my life a living hell and its in my car. My accounts will be deleted my ebay will be deleted my emails with keywords paypal, pending, hold, funds and anything else that involves paypal scamming its customers out of there hard earned money from holds and fees and denials of any wrong doing. I will never fall into Paypals rediculous money trap ever again and good riddens i hope your stocks crash so hard they demand a liquidation of every last asset you have and put a freaking HOLD on the case till the governed see fit!