PAYPAL SECURITY HOLD ON TRANSFER/WITHDRAWAL
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Yesterday I added my new debit card to my PayPal account and verified my ACH transfers with the same bank the debit card is with. I then requested PayPal to transfer my $50 balance from my PayPal wallet to my debit card and paid the $0.25 fee to have it transferred within 30 minutes. As soon as I clicked complete PayPal notified me that my transfer is under review via email saying - "For security reasons, we need a bit more time to review your transfer request. This process can take up to 24 hours. If it passes our review, we'll release it and then the regular withdrawal timeframe (about 30 mins) will then take effect. We'll email you as soon as we have an update." (No further emails since they've sent this one...)
Is there any way I can help resolve this issue and receive my money? I also have an additional $45 that I want to transfer to my debit card. If I try to transfer that to my debit card now will that also get bumped into a security review since the 1st one is still under review? Anyone have any idea how long this is going to take? So far I've been disappointed with how long every transaction I try to do on PayPal takes! It used to be instantaniously for mostly everything but lately all my transactions hit a dang block of some sort. It makes me look into other services moving forward.I called PayPal and waited on hold for 30 minutes to see if I personally talked to an agent maybe they can help verify that it is my personal debit card and I requested the transfer so there is no need to place a hold on my money for security reasons. The agent told me there's nothing I can do and that it can actually take up to 72 hours(!!) to resolve through their system.
edit - tried to transfer my remaining $45 and same thing happened. ANOTHER security hold. Called paypal again and they could not give me any answers they act completely clueless! Tried to blame it on my bank and this time told me it may take DAYS to get my money. Made ZERO sense with what she was saying. I called my bank and everything is gravy on their end. This is all paypal being shady af. Unhelpful. Stupid. Unintuative.
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There are sooooo many other options out there for transferring $$ and paypal is the only garbage company that I have issues with... and it has been for years! I honestly believe it is a cash flow issue. You can blow smoke about security all freakn day but EVERY time we go to withdraw $$ we have a security review. Its a complete joke. WORST provider out there by a mile!! They have hosed so many people by holding their cash it should be criminal. Wish someone would start a class action against them -- it would be easy to prove damages!!
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Had the same issue today. Unbelievable is all I can say. As a side note, I got one of those surveys for "How is Paypal Doing?" while I was here, when it asked if my problem was solved, I said no. When it asked how likely am I to recommend Paypal, I selected 3 out of 10. Then, I got "The survey could not be submitted." I bet if I had given a better review, it would have been accepted. Happy **bleep** Easter PayPal!!
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I also encounter this problem this day..I dont know what is the reason why PayPal hold my cash while transferring it to my debit card. Can anyone know how many hours it takes to receive my cash in to my debit card?
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This is also happening to me today. I am unable to transfer money to my Debit Card. Paypal should do something about this. This is inconvenient being unable to transfer money right away.
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Same problem here.
A few months ago when it occurred for the 1st time I could not even cancel the hold.
Luckily this option is present at the moment. At that time the card was new, so I cut them some slack
for holding the transaction. Since then I've made transfers to that debit cards several times, no issues.
Until today. The transfer was shown as denied and balance refunded.
It's unclear who denied it - paypal or the receiving bank.
I sent an email to customer service, received an automated email that went on and on about possible reasons.
None of the reasons made any sense, there was zero actionable info.
In a nutshell I consider the "transfer-to-debit card" feature a dud.
Like the Windows ME edition years ago, apps worked sometimes and also did not, just as often.
No rhyme or reason, totally random and unpredictable.
It's a **bleep** disgrace.
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