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Outstanding FICA documents

Tmat1
New Community Member

Outstanding FICA documents

Hello when trying online fnb to link PayPal account it say you are unable to perform this action as there are certain FICA documents outstanding please tell me how to solve this problem
3 REPLIES 3
kernowlass
Esteemed Advisor

Re: Outstanding FICA documents

@Tmat1 

 

To link your PayPal account to your ETF account, follow these steps:

Log in to your FNB account at www.fnb.co.za.
Click on PayPal Services and then on Link PayPal Profile.
Follow the instructions to link your accounts. You will need to sign in to your PayPal account to confirm that you are the account holder.

After linking your PayPal account to your ETF account, follow these steps to transfer funds to your ETF bank account from your PayPal account:

Log in to your FNB account at www.fnb.co.za.
Click on PayPal Services and then on Withdraw from PayPal.
Enter the transfer amount in USD dollars. (Please check that your PayPal balance is sufficient to make the transfer.)
Follow the instructions to confirm the exchange rate, the Rand amount you will receive, and the Transaction Terms and Conditions.
You will be directed to PayPal to sign in and verify the amount you are transferring to your ETF account.
Then you will be redirected to the FNB site. Your funds will be transferred to your bank account within 3 to 6 business days.





Advice is voluntary.
Kudos / Solution appreciated.
annalouisebos
New Community Member

Re: Outstanding FICA documents

Hi, I am also struggling with this.

After selecting 'link Paypal profile' on the FNB website, a message pops up to say that I have outstanding fica requirements. However, when logged into Paypal, I cannot see anything that I should add. FNB provides a Paypal helpline, but it is inoperative.

danielesmit
Contributor

Re: Outstanding FICA documents

Did you manage to get this sorted out @annalouisebos I'm having the same problem.