Ordered from Amazon.it on December 2, no money taken out.

corthpole
New Community Member

Hi I ordered from Amazon.it last Monday and I have received a confirmation email on the same day but I was wondering why the money has not been taken out yet and if this means there is something wrong with the order. Whenever I ordered from Amazon, I always got an email from Paypal straight away that my seller has taken the money. 

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1 REPLY 1

PayPal_Olivia
Moderator
Moderator

Hi @corthpole,

 

I'm sorry to hear that the funds for a purchase have not yet been taken from your payment method. Is there a transaction in the transaction history of your PayPal account? What is the status of that transaction?

 

Thank you!

 

Olivia

 

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