Order Received Confirmation link not working
Naijablogguy
Contributor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
Dec-26-2019
04:16 AM
Hey guys, I recently paid for a service, and the receiver needs me to confirm shipment as received. Each time I click on the "confirm shipment as received" link, it takes me back to the activity section. Has anyone experienced this before, and if you have a fix, let me know. It's urgent.
Labels:
- Labels:
-
Payment hold and review
1 REPLY 1
PayPal_JonK
Moderator
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Dec-28-2019
11:02 AM
Hello @Naijablogguy,
Welcome to our Community Forum and thank you for reaching out! I'm sorry to hear you're running into that issue. First I'd recommend clearing your browser's cache, cookies and history to see if you get a different response. If you're still running into issues after that, I'd recommend reaching out to our Customer Support to research this a bit further.
You can reach Customer Support by clicking Contact and then Call Us at the bottom of the PayPal website. They're also available through Twitter direct message or Facebook instant message.
Good luck!
- Jon K
If you find this or any other post was helpful, make our community better by giving kudos or accepting it as a solution.
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
Related Content
- Refund Payment sent to closed Bank Account in Payments Archives
- I returned a not working item, the seller received it, and Paypal didn't return my money in Disputes and Limitations Archives
- have not received any deposits but on the website it says "ready to confirm" in My Money Archives
- No paypal protection even though used paypal can't contact seller in Disputes and Limitations Archives
- Haven't received payment from fiverr yet after email confirmation in My Money Archives