On Hold

mani169
New Community Member

Hello I received a payment but the paypal shows a notifications saying: "Money you receive from buyers is in your on hold balance and will be moved to your available balance after the order is fulfilled." So regarding this i contacted my customer to approve the payment from his paypal that I have fulfilled his order. He says that there no such option here. So what should i do now?

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@mani169

 

Funds are held for 21 days unless you provide trackable proof of delivery of the item to the buyer.


Advice is voluntary.
Kudos / Solution appreciated.
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XXChan
New Community Member

same, this also happened to me. What should I do?

 

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