OOPS! THEWITHDRAW COULD NOT BE COMPLETED

[FMwaniki]

I am unable to withdraw funds from my Paypal Account to my Mobile money account

yet I have complied with the PSD2 requirements for 2 Factor authentication and my Mobile number

is verified and updated.

[Precious250]

I've been experiencing this for a few days now. Customer service is not helping as they sending the link to the same website where the problem is occurring (paypal mobile money), or giving the same PSD2 message.

[FMwaniki]

@Precious250 I am having exactly the same problem from yesterday, it seems there is a problem with Paypal withdrawal to mobile money.

[FMwaniki]

@Precious250  I am from Kenya. Which country are you from? 

[FMwaniki]

@Precious250 " New PSD2 Regulations change the way you log in with PayPal. If your mobile number isn’t up to date access will be disrupted. Please check your Profile now "

[Precious250]

I'm currently in Kenya as well. I reached out to the customer service today, I was told if everything was in order to clear my browsing data, cookies and cache from the browser I use. It's working for me now. If it doesn't, reach out to their customer support on twitter @askpaypal

[FMwaniki]

@Precious250 Thanks for the tips, that is exactly what i did and eventually got to withdraw after like 1 week.

I appreciate your input dear.

[Sess1]

Hello, @FMwaniki Were you able to finally withdraw your money?

[FMwaniki]

@Sess1, Yes, I was able to withdraw the funds finally after a 5 day wait.