ON HOLD payments for "pre-order" products

steve_busybox
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Contributor

We have an Indiegogo campaign going (www.igg.me/at/busybox) and some people want to use PayPal so we turned on our shopify store for pre-orders.  But, the PayPal system says we need to add a tracking number or call it a digital purchase to get the money out of the "ON HOLD" status.  I'd like to fix this somehow if possible.  Any ideas?  I know I can just turn them all into digital purchases, but I'd rather keep the tracking fields open for when we do start shipping in October if possible. 

 

Thanks, Steve

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