Not receiving verification sms

snuxiig
Contributor
Contributor

Hello, as of about 3 days ago I cannot send money. Every time I go to send money, it says they need a quick security check. Every time I choose a “text” I do not recieve it. When I choose “call” on the other hand, it goes straight to a screen which says “sorry, we can’t verify it’s you” without even giving me a call. This is very frustrating as it was working fine a few days ago. I have metro pcs as my carrier, hope that helps. Any help will be appreciated, thank you.

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255 REPLIES 255

Trying your test

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aleksisjones
Member
Member
I really wish this would work for everyone. It seems, this problem is never going to be solved...
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does it works?

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Dacy_Rose
Contributor
Contributor
I hope this could work. I signed up to receive various texts and never get any. Such a pain in the butt!
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D831
Contributor
Contributor
Trying this to see if it works for me
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ReeazMohammed
Contributor
Contributor

trying this

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OcanJi
Contributor
Contributor

I'll try this, but has anyone else got this problem fixed?

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Gambit991
Member
Member

Same here, problem from this morning, yesterday everything was fine 😕

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DaneIom
Contributor
Contributor

I’ve ended up giving up on PayPal. I have a business account with them, and suddenly text message authentication stopped working. 
spent hours on the phone, they reckon they reset it, 

nothing worked. Called my provider, they said there are no,blocks on any SMS messages, so I try the call me.

refuses to call me, so I guess PayPal don’t give a damn.

oh well. Lost my business, as I’m going to use sum up, as they at least work!

paypal if you actually can be bothered to read this, perhaps you might understand that your system is utter dire and I’m fed up with wasting my time and money with your shoddy system. 
good luck all other PayPal users, perhaps one day they MIGHT get something sorted

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