Not receiving verification sms

snuxiig
Contributor
Contributor

Hello, as of about 3 days ago I cannot send money. Every time I go to send money, it says they need a quick security check. Every time I choose a “text” I do not recieve it. When I choose “call” on the other hand, it goes straight to a screen which says “sorry, we can’t verify it’s you” without even giving me a call. This is very frustrating as it was working fine a few days ago. I have metro pcs as my carrier, hope that helps. Any help will be appreciated, thank you.

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255 REPLIES 255

itsbenja
Member
Member

i am not able to receive messages as well from kenya

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mayb99
New Community Member

Has anyone come up with a solution to this problem? I have requested SMS multiple times and nothing!

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teyben02
New Community Member

I'm also getting this issue. It's very annoying.

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Eason0831
Member
Member

trying this

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Karu-Rosh
Contributor
Contributor

any update on this... faced worst of this asked to apply the verification to reset password. grrrrr!

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Reincarnated
New Community Member
Me too, from Indonesia and it is really annoying. It's used not to be like this in 2018 tho.
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ainscy
Contributor
Contributor
trying this
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TheenaTrex
Member
Member

tried to do the confirmation number to post thing, didnt even ask for it! however someone else set up his and got the text right away. i still cant get mine, does anyone know the number they text from?

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kavindra
Contributor
Contributor

siojo
Member
Member

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