Not receiving verification sms

snuxiig
Contributor
Contributor

Hello, as of about 3 days ago I cannot send money. Every time I go to send money, it says they need a quick security check. Every time I choose a “text” I do not recieve it. When I choose “call” on the other hand, it goes straight to a screen which says “sorry, we can’t verify it’s you” without even giving me a call. This is very frustrating as it was working fine a few days ago. I have metro pcs as my carrier, hope that helps. Any help will be appreciated, thank you.

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255 REPLIES 255

vinnodevega
Contributor
Contributor

hi, i'm indonesian too. for a few weeks i tried but nothing happen. tried to sent OTP on my XL Axiata and Telkomsel but i didn't received the OTP, any advice ? how to confirm my phone number ?

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MrLister
Contributor
Contributor

PayPal doesn't even seem to need the SMS verification code. Twice now this month I received no SMS, but I could click "Not now" to skip the verification and the payment went through anyway.

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scharyu
New Community Member

The same issue. For a long time still cannot receive that. I'm from Kazakhstan, but there were never any troubles with messages from any another, even much less popular services, with getting this SMS.

Tele2 (Kazakhstan operator), iPhone Xs, iOS 12.4 (but i'm not sure, that this is connected with your phone and OS)

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Barasa1
Member
Member
Seems Paypal doesn't know how to solve the issue either. I wonder why they never reply.
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Mic0
New Community Member

Not receiving confirmation sms as well, I'm from Italy. The last one I received was on March 26th. 

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ddanilo
New Community Member

Same problem here! I always received SMS right now no... It's so frustrating 😞 

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DanDaniel
Contributor
Contributor

wish they'd fix it already!

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yangirov
New Community Member
Not receiving the sms for login in system within 5 days. My provider is Yota in Russia.
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AceBrightE
Member
Member

I get the text message and it is blank. My husband suggested using a different app to open the SMSs and for him it worked but not for me.

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Premierestc
Contributor
Contributor
Testing
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