No Withdraw Option on my Account

[carolkay34]

I have been trying to get the $10 that was sent to my account but I can't get it because there is no withdraw option on my account. Please help, how do I get my money to my Mpesa.

[kernowlass]

@carolkay34 

https://www.paypal.com/ke/smarthelp/article/what-is-paypal-mobile-money-service-with-m-pesa-faq3891