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Negative balance

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New Community Member

Negative balance

due to a refund I now have a negative balance on my PayPal account. I paid this off on the 25th of December. Money got taken from my current account on the 31st and it should have shown/been added to my PayPal account on the 3rd. Payment is still pending. All PayPal does is send me automatic replies. Bank says they've paid it and it shows on my statement. Please help!
1 ACCEPTED SOLUTION

Accepted Solutions
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Volunteer Advisor

Re: Negative balance

@Carola84

 

If paypal takes the funds nearly at the same time as you send the funds yourself then the first to arrive clears the neg balance and the second is credited to your account, takes 5-7 working days, the 'date' given is an estimate and we have just had a bank holiday.


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.
1 REPLY
Highlighted
Volunteer Advisor

Re: Negative balance

@Carola84

 

If paypal takes the funds nearly at the same time as you send the funds yourself then the first to arrive clears the neg balance and the second is credited to your account, takes 5-7 working days, the 'date' given is an estimate and we have just had a bank holiday.


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.