Negative Balance

LeslieBeckett
Contributor
Contributor

I have a negative balance of just over $10, but when I try and add funds, I get a message telling me that the amount exceeds the add funds limit.

So how am I expected to sort the problem out? I have tried contacting support, but have got no reply.

Any ideas, please?

Thankyou.

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1 ACCEPTED SOLUTION

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kernowlass
Esteemed Advisor
Esteemed Advisor

@LeslieBeckett 

 

Ways to clear a negative balance.

1. Transfer funds from your bank account via the add funds function.

2. The quickest and easiest way is to get a mate or family member to send a payment via the friends / family option. As long as they don't fund it with a card it should be free.

3. Via a card over the phone with paypal.

4. Buy something and Paypal will normally add the debt to that payment during checkout when you authorise the purchase.


Advice is voluntary.
Kudos / Solution appreciated.

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3 REPLIES 3
Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@LeslieBeckett 

 

Ways to clear a negative balance.

1. Transfer funds from your bank account via the add funds function.

2. The quickest and easiest way is to get a mate or family member to send a payment via the friends / family option. As long as they don't fund it with a card it should be free.

3. Via a card over the phone with paypal.

4. Buy something and Paypal will normally add the debt to that payment during checkout when you authorise the purchase.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

LeslieBeckett
Contributor
Contributor

Thankyou for you help. Much appreciated.

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aprilraen26
Contributor
Contributor
Hi, I had the same problem, a friend already sent me funds but it still shows negative balance. I tried adding funds using my debit card but it says I don't have permission to do it and should contact the person handles my account permission. What to do? Thank you!
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