cancel
Showing results for 
Search instead for 
Did you mean: 

NEW SELLER ON EBAY ! HOW LONG WILL PAYPAL HOLD MY FUNDS FOR ?

SOLVED
Member

Re: NEW SELLER ON EBAY ! HOW LONG WILL PAYPAL HOLD MY FUNDS FOR ?

Sadly PayPal also dictates holds on funds. eBay has released my funds and PayPal still has the funds pending and I’ve contacted them and they also have their own golds which IMO is ridiculous because i didn’t sell thru PayPal, i used eBay. They’ve made their 3% and also interest on ur held funds. If eBay has released the funds and anything happens that’s on eBay since they made the decision and rightly has the right to hold or release since ur profile is with them, ur feedbacks are with them

Re: NEW SELLER ON EBAY ! HOW LONG WILL PAYPAL HOLD MY FUNDS FOR ?

You should have asked the buyer for the tracking number.  The item may have been lost in the mail......IT DOES HAPPEN!  USPS won't even allow a seller to file a lost package report until after 10 days has passed.  Buyers need to be patient and stop jumping the gun and filing DNR claims to quickly.  They need to allow the seller time to put a report in.  I had one buyer who filed a report 5 days after I shipped.....tracking indicated they already received it 3 days before.  Buyer wouldn't respond other than to keep demanding a refund or replacement.   Wouldn't check with carrier, wouldn't check with neighbor, wouldn't check with other members of the household.  No help whatsoever.   I won the case....BECAUSE I had tracking showing the item was delivered.  By then, though, I had sent a replacement.....at additional cost to me.  Do you think I got a thank you?  Uh, NO!  

 

I don't have a problem working with a buyer that is willing to see reason.  I know I will get a lot of flack for this...but I'm sick and tired of  buyers, Ebay, and Paypal putting the onus solely on sellers to guarantee delivery of a purchase, AS IF they have any control over the 3rd party shipper.  Also, it's not like the buyer isn't informed what 3rd party shipper is being used.....it's right there on the Ebay listing.  The fact that the the buyer is CHOOSING, OF THEIR OWN VOLITION, with NO outside forces put upon them....to purchase an item that they ABSOLUTELY KNOW must leave the sellers control....AND the fact that they have ADVANCE KNOWLEDGE of this information BEFORE they purchase....not only is that buyer NOW EXPECTING their purchase to be handled by a 3rd party...they have KNOWINGLY AND WILLINGLY ACCEPTED for this transfer to take place  the moment they WILLINGLY finalize their purchase.  

 

So.... How then does ALL the responsibility now fall solely on the seller to ensure delivery.  Why does the buyer not have even a modicum of responsibility in their expectation and acceptance that their purchase has the potentional of being lost in the mail.  At the very least the buyer should never expect a complete and full refund..EVER.  

 

Yea I know...it's never gonna happen.  Ebay and Paypal are a "Buyers" paradise.  That we are now living in a world where people refuse to accept any responsibility in the choices they make; playing the blame game, all with the attitude of I want what I want when I want it....so give it to me NOW-----what else can you come to expect.  Geeze....it's not as if the Seller is actually the primary reason both E & P are billion dollar industries...that if sellers didn't list something for sale...they wouldn't have any buyers in the first place.   Guess it's just to much to ask to expect some mutual responsibility in these transactions.   

 

New Community Member

Re: NEW SELLER ON EBAY ! HOW LONG WILL PAYPAL HOLD MY FUNDS FOR ?

I think the main reason is the buyer is the one putting up cash for an item they have never seen. You know what the item looks like, PayPal tells you immediately when you get paid. They still have to wait to see if you hold up your end of the deal and ship what you said you would ship, in the condition you said it's in. This way both parties wait, and for every bad buyer that didn't help out the seller by dropping feedback, there is as many scammers that never ship anything and try to take people's money. This is probably the best medium.
Esteemed Advisor

Re: NEW SELLER ON EBAY ! HOW LONG WILL PAYPAL HOLD MY FUNDS FOR ?

@uprightcitizens

 

I'm sorry but i disagree, as a seller myself i have a responsibility to get an item to a buyer that has paid me for that item.

 

If you bought from Amazon and it did not arrive would you say 'oh well, i knew it was going to be sent non tracked so its my fault' or would you want a refund?

 

I send items not tracked sometimes but at MY risk and not the buyers.


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.
Member

Re: NEW SELLER ON EBAY ! HOW LONG WILL PAYPAL HOLD MY FUNDS FOR ?

In that case you have MANY options including contacting your bank to get your money back. This is horrible for the seller, who has to solely rely on the buyer.
Contributor

Re: NEW SELLER ON EBAY ! HOW LONG WILL PAYPAL HOLD MY FUNDS FOR ?

This is EXACTLY what happened to me.  I sold an item on ebay after not selling something for a few years.  The buyer's payment showed up in my "pending payment" status and explained that a payment may be held for 21 days UNLESS you provide tracking information, etc.  So, I did that.  They still held the payment and now the buyer has cancelled the sale and I'm out of the money.  I opened up a case in the resolution center but how do you get around the fact that you need to get to the money, you provide tracking information and ship the item and now I'm out of 270 bucks?  SO annoyed!!

Moderator

Re: NEW SELLER ON EBAY ! HOW LONG WILL PAYPAL HOLD MY FUNDS FOR ?

Hi there,

 

It sounds like we’re holding the money because the transaction may involve higher than usual risk. This is because:

 

The selling price of this items/order is inconsistent with your recent sales

The transaction is inconsistent with your business model

You’re selling an item that can potentially cause dissatisfaction with customers

Your account selling activity was inactive for a while

You have had some claims open against you recently

 

Here’s what you can do to speed things up:

In your PayPal account, mark the item as sent. Your money will be available within 7 days of the postage date or 14 days for international shipping.

 

-David R

New Community Member

Re: NEW SELLER ON EBAY ! HOW LONG WILL PAYPAL HOLD MY FUNDS FOR ?

This is such a pain in the butt if I had known about this I would have sold other ways prior to my first sell. I am selling stuff b/c I actually need the money asap never had a bad rating and my first sell with tracking number took a week to get there and I needed this money the day it sold! I don't know I will continue to sell on eBay after this fiasco.
Contributor

Re: NEW SELLER ON EBAY ! HOW LONG WILL PAYPAL HOLD MY FUNDS FOR ?

I have found that the quickest way to get your funds released is to try to avoid using PayPal at all costs. It might be difficult with Ebay, for all other transactions there are better supported options like Square and QuickBooks. PayPal holds your money longer than almost all of their competitors. To use PayPal as a business option is absurd. There's no way to establish a cash flow. My advice would be to investigate better options until PayPal can keep up with their competitors. 

Esteemed Advisor

Re: NEW SELLER ON EBAY ! HOW LONG WILL PAYPAL HOLD MY FUNDS FOR ?

@jbailey0722

 

You are correct that Paypal does hold funds for 'new sellers' but that does not last long just till you build up a selling reputation.

 

Other payment methods 'may' be quicker but as a buyer i would only look for sellers that accepted Paypal as I want that buyer protection.

So whilst you may get your money more quickly another way others may wait a while but get a higher payment for their items as more buyers will bid / buy from them.

When i sell I would prefer the wait and the higher amount.


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.