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what about when i sell a high end product and the buyer does not leave feedback!!!??? though i have a 100% seller rating have been a member for over ten years (actually since ebay's inception but my mom started to make me use my own account in college) gave a tracking number it has been over 3 days and paypal/ebay still has not released my funds?! all because i went i vacation and did not sell for several weeks...then i have to call paypal and argue with someone in india for hours to release $400 that paypal is keeping not bcause of buyer protection but because they are making interest off..just like banks do when they hold checks!!!
Ebay and Paypal are 2 separate companies and have 2 separate policies for holding funds for new sellers.
If yours was an Ebay transaction then its an Ebay hold and Ebay authorise when paypal can release the funds.
Also Ebay do not state that funds are released when feedback is left as feedback has no bearing on payment release.
Normally for the Ebay hold its when tracking shows the item as delivered + 3 days if you use Ebay / paypal postage.
Info in this Ebay link below about Ebays hold.
They 'were' sister companies until a few years ago when they split completely and that is why they have 2 separate and different policies for disputes.
You made the operative statement in the first sentence.....that Ebay and Paypal are SEPARATE companies. So why is EBAY still dictating to PAYPAL. EBAY should not be getting involved in ANY transaction between the buyer and seller. The original payment IS NEVER made to EBAY. So, what right do they have to tell PAYPAL to place a hold on ANYTHING. EBAY is nothing more than a catalogue of merchandise that a buyer peruses. The money aspect is ALL handled thru PAYPAL...even down to paying EBAY its fees. IT SHOULD BE PAYPAL only that makes any decision to hold up funds. EBAY SHOULD HAVE NO SAY IN THE MATTER.....AT ALL!
So, the fact that they tell Paypal to hold funds....would mean they collude with one another....and that is clearly a conflict of interest if there ever was one. SEPARATE COMPANIES????? ....ONLY on paper.....their actions repeatedly bely the accuracy of that statement.
Ebay tell paypal when they can release funds from sales using their company.
For sales that are not using Ebay then Paypal decide.
As for your thoughts on 'why' they have a say then i guess it would be easier if they did not but then no one knows how these things are worked out at company level.
I went through the Ebay seller hold myself (twice actually as i stopped selling for a year and then re-started). However it did not really bother me as I sent my items trackable and normally the funds were released within a week.