Mystery payment

alisoncra
New Community Member

Hi all, I have had a payment come out of my bank account marked as PayPal, with the correct bank details for PayPal. However, I have no idea what this payment is, nor does it show up on my Paypal account. The bank say they can't help me, I must speak to PayPal, but how on earth do you speak to them? I can only raise a query on a transaction if a transaction exists on my Paypal account, which it doesn't! It only exists on my bank account! Help!

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