My money is on hold...

Scmabc
Contributor
Contributor

Is it because my account is new? I have been a member of PayPal for years but recently closed by business account and opened a personal account. Now every time I receive money from a transaction, there is a hold put on it. Why?

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Scmabc 

 

Because you are using a new account, paypal see you as a new 'user' and you are subject to the new seller hold as per link below.

https://www.paypal.com/us/brc/article/funds-availability


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Scmabc
Contributor
Contributor

Thank you so much for taking the time to reply. I truly appreciate it. 

 

The only reason I switched to a business account was so I would get a receipt with my shipping labels. Since I closed that account and opened a new personal account, I can't get PPC and now the holds. VERY annoying! 

 

I have been looking for an answer and you gave it to me. Again, many thanks.

 

Susan

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Scmabc 

 

Why didn't you just contact paypal and ask them to downgrade the account from a business account TO a personal account for you?


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