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Mr Andrzej <removed>

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Mr Andrzej <removed>

Hi Can I make a claim for holding my money 3000pounds by paypal ?

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Re: Mr Andrzej <removed>

Basically money was send to friend but transfer wasn't authorised by me someone used my mobile when I was sleeping...Transaction wasn't shows on that person PayPal account but she received money,over 6 months when I make claim for refund money was coming back-seat about keeping money that long that money I was needed to open small business...

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Volunteer Advisor

Re: Mr Andrzej <removed>

@kucharz 

 

No. If the payment is in exchange for services or items, you must deliver the goods with tracking number that shows proof of delivery, or update order status and ask sender to confirm receipt to release funds to you.

 

Why: https://www.paypal.com/uk/smarthelp/article/why-is-my-payment-on-hold-or-unavailable-faq1987

How: https://www.paypal.com/uk/smarthelp/article/how-do-i-get-my-paypal-payment-sooner-for-a-transaction-...

 

If sender does not confirm receipt, then you'll have to wait the full 21 days for PayPal to release it because what if the buyer reports a problem and opens a PayPal dispute or files a chargeback with their financial institution, you have put that money back in to your PayPal balance pending outcome of dispute or be in the hole for that amount.


Kudos & problem resolved are greatly appreciated. 🙂
Member

Re: Mr Andrzej <removed>

Basically money was send to friend but transfer wasn't authorised by me someone used my mobile when I was sleeping...Transaction wasn't shows on that person PayPal account but she received money,over 6 months when I make claim for refund money was coming back-seat about keeping money that long that money I was needed to open small business...