Monies won't transfer

LadyG10
Contributor
Contributor

The obligatory £1.00 has gone out of my bank, but I still cannot transfer my money out of the wallet, it constantly asks to link to my preferred card, which is staring me in the face as (already)"preferred" 

I am new to both eBay and pay pal but not totally thick.

Can anyone tell me where I am going wrong?

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2 REPLIES 2

Shepway75
Contributor
Contributor
I’ve paid my £1 and still can’t transfer money
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PayPal_Siobhan2
Moderator
Moderator

Hi, 

 

Thank you for contacting the PayPal Community Forum. 

 

It sounds like the verification is not completed on your PayPal account. As you have been debited the 1.00GBP, the reference will show a 4 digit code that you are required to enter into your PayPal account. Once you have entered the code, and the card is confirmed, the 1.00GBP charge is credited back to your account. Please review this link for more information on the verification process - https://www.paypal.com/smarthelp/article/how-do-i-confirm-my-debit-or-credit-card-faq1565. 

 

- Siobhan 

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