Money on hold.

mrana
Contributor
Contributor

Okay so a friend of mine sent me money through Friends and Family but still the money is on hold and its asking me for shipping info, Tracking details. How can I get those money. They were FNF not for Goods and Service 

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1 REPLY 1

Santosh21
PayPal Employee
PayPal Employee

Hello @mrana,

I understand that you wish to know about the funds that is on hold. Based on the information you've provided it appears that the payment is sent as goods and services. In this case I would suggest you to contact sender of payment and request them to confirm the receipt of an item so the funds can be released sooner. Below is link for more information to confirm the receipt of an item.

https://www.paypal.com/my/smarthelp/article/how-do-i-confirm-receipt-of-an-item-faq4176

I hope this information has been helpful to you.

Thank you,
Santosh

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