Money on hold

Get_bricked
New Community Member
Hi only new here and have a payment from a customer on hold. Can I send the item before the money goes into my account or should I wait until it's in....which is like 2 weeks buyer won't be happy. Or If I can deliver to buyer is there a way they can say they they have the item so money is released? Cheers
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Get_bricked 

 

As long as the funds are SHOWING in your paypal balance but pending then read the links below.

If the funds ARE NOT showing then it could be a scam.

 

New seller hold.

 

https://www.paypal.com/us/smarthelp/article/why-is-my-payment-on-hold-or-unavailable-faq1987

https://www.paypal.com/us/smarthelp/article/faq3743

 


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Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@Get_bricked 

 

As long as the funds are SHOWING in your paypal balance but pending then read the links below.

If the funds ARE NOT showing then it could be a scam.

 

New seller hold.

 

https://www.paypal.com/us/smarthelp/article/why-is-my-payment-on-hold-or-unavailable-faq1987

https://www.paypal.com/us/smarthelp/article/faq3743

 


Advice is voluntary.
Kudos / Solution appreciated.
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