Money on hold

Delphine12
New Community Member
My aunt sent me money thru pal pay and it told me I had to wait 21 days and it's been 21 days but my account still say my money on hold I try calling and no help I just don't understand this at all
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1 REPLY 1

Per_Camp
PayPal Employee
PayPal Employee

Hi @Delphine12 ,

 

Welcome to the PayPal community and thank you for your post.

As your question is very account specific, I would advise you to contact our customer care department who can help you further. You can do this by clicking on the Help and Contact link at the bottom of every PayPal page to check what your contact options are. You'll need to contact customer service in order to assist you with your concern.
Hope this helps. Stay safe!

you can click the link below or call our customer service for further assistance.

 

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