Money on hold

JulieAnneP
Contributor
Contributor

Is it normal to have money paid into your PayPal account be hold for 14 to 21 days? I asked my housemate to put his rent into my PayPal account because it difficult for me to access a bank to deposit in person and did not wish to give out my bank account number for security reasons. This leaves me in the situation of no access to that money for living. Is this normal?

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sharpiemarker
Esteemed Advisor
Esteemed Advisor

@JulieAnneP 

 

https://www.paypal.com/au/smarthelp/article/why-is-my-payment-being-held-faq3236

https://www.paypal.com/au/smarthelp/article/what-are-some-reasons-why-my-payment-would-be-held-faq12...

https://www.paypal.com/au/smarthelp/article/how-do-i-get-my-money-sooner-for-a-transaction-on-hold-f...

 

Do these steps to get money sooner (may not be available for some countries):

 

 1. Click Activity at the top of the page.

 2. Find and click the payment transaction.

 3. Click Add Tracking Info.

 4. Select an Order Status: Order Processed.

 

Then ask sender to do these steps to confirm receipt (may not be available for some countries):

 

 1. Log on to PayPal account.

 2. Click Activity at the top of the page.

 3. Find and click the payment transaction.

 4. Click Confirm Receipt.

 5. Click Yes to confirm.

 

Next time, train your sender to send money as 'friends and family' if they are paying you back rent money. At most, it may be held for payment review up to 72 hours.


Kudos & Solved are greatly appreciated. 🙂

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2 REPLIES 2
Solved

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@JulieAnneP 

 

https://www.paypal.com/au/smarthelp/article/why-is-my-payment-being-held-faq3236

https://www.paypal.com/au/smarthelp/article/what-are-some-reasons-why-my-payment-would-be-held-faq12...

https://www.paypal.com/au/smarthelp/article/how-do-i-get-my-money-sooner-for-a-transaction-on-hold-f...

 

Do these steps to get money sooner (may not be available for some countries):

 

 1. Click Activity at the top of the page.

 2. Find and click the payment transaction.

 3. Click Add Tracking Info.

 4. Select an Order Status: Order Processed.

 

Then ask sender to do these steps to confirm receipt (may not be available for some countries):

 

 1. Log on to PayPal account.

 2. Click Activity at the top of the page.

 3. Find and click the payment transaction.

 4. Click Confirm Receipt.

 5. Click Yes to confirm.

 

Next time, train your sender to send money as 'friends and family' if they are paying you back rent money. At most, it may be held for payment review up to 72 hours.


Kudos & Solved are greatly appreciated. 🙂
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JulieAnneP
Contributor
Contributor
Thanks, I'll pass the info on to my housemate, hopefully he agrees to confirming...
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