Money on hold
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Payment hold and review
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Tracking number has to be entered into the transaction but PayPal system has to confirm delivery with the courier before funds can be released. Or call customer service for them to manually confirm and release funds if tracking status has been updated to "delivered" and funds haven't been released and buyer has not confirmed receipt on their end. Since it is an iPhone, PayPal may request that you wait longer due to iPhones being high risk for disputes.
To contact customer service:
Log on, click HELP on top menu, scroll down to click CONTACT US, and then scroll down to click CALL US.
Or private message via social media:
Facebook:https://www.facebook.com/paypal
Twitter: @AskPayPal
Kudos & Solved are greatly appreciated. 🙂
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