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I had to create a personal PayPal account because a friend from another country transferred a payment for a job I did. However, the payment was for 300 dollars and PayPal automatically charged 15 dollars, and still has my money on hold. I think this is completely unfair. I've read I need to start building a transaction history but how do they expect me to buy anything when they have my funds on hold - and still charge for this service?
Its down to how the payment was SENT to your account.
1. If they sent using money > goods / services option then paypal would see you as a seller and apply the new seller hold. They would also charge you a fee.
2. If they had sent using the send money > family / friends option then you would have had the payment instantly with no fee. (However that option is not available in every country).
Info on new seller hold below...
We have been using Paypal Account for years, 22nd July onwards all sales money has been "ON HOLD". I already put shipping information but still its ON HOLD. We are selling balloons product + service shipped with our own vechile so we dont really have tracking no. Our clients are getting confuse and stress whether are they paid or not because the fund is still in their account and they want the product to be deliver on time a schedule. We need to get the money without any delay as delivery will be on the next day itself
I totally agree and I have been trying to get my money released over a week now and I have bills to pay with that money! I sell a product I need to get the money to pay it back from my distributor! So when is my money going to be released 2 yrs for now? I did everything to speed it up as they say you are too do? I send tracking number and the package shows delivered and still no release what did I buy a product for a customer for them too keep using my money? I need my investment back? Come On PayPal! Stop you computer from making decision and pay someone to do it manually! OMG!
Should be released when tracking shows the item as delivered + 1 day.
If not give customer services a call and request they release it for you maybe?